UPWORK · PORTFOLIO

Real results from real Upwork clients.

11+ years of shipping AI chatbots, lead-gen engines and autonomous marketing agents. Here's what it looks like in production — and the metrics to prove it.

Currently accepting 2 new clients for Q3 2026

Biswajit Pradhan
11+ years · Top-Rated on Upwork
0 Years experience B2B SaaS, e-com, agencies
0 Projects shipped Across 14 industries
0 Upwork hours Top-Rated profile
0 Job Success $120k+ earned on platform

WHAT I BUILD

Three systems I ship on repeat

Every engagement plugs into one of these. Pick the one that matches the bottleneck — I'll scope the rest in the first 15-minute call.

SERVICE 01

AI Chatbots & Support Agents

GPT-4o, Claude and RAG-powered assistants that handle 60–80% of inbound conversations. Trained on your docs, integrated with your stack, fully owned by you.

  • Customer-support deflection
  • Lead-qualification bots
  • Internal knowledge assistants
SERVICE 02

Lead-Gen Engines

Intent-data enrichment, multi-channel outbound (email + LinkedIn + WhatsApp), and reply-rate optimization. Built on Apollo, Instantly, n8n and Make.

  • ICP & list-building
  • Personalized cold email at scale
  • Reply-handling workflows
SERVICE 03

Marketing Automation

End-to-end systems on n8n, Make and Zapier. Reporting, lead routing, content distribution, retention flows — autonomous agents that run while you sleep.

  • Reporting & dashboards
  • Lead routing & enrichment
  • Retention & re-engagement flows

FEATURED CASE STUDIES

What the work actually looks like

Three Upwork engagements, anonymized where clients asked for it. Numbers are real.

CASE 01 · AI CHATBOT

B2B SaaS support bot cut tickets 47%

Built a GPT-4o + RAG support assistant for a Series A SaaS. Integrated with Intercom, Zendesk and the client's Notion knowledge base. Full content ownership transferred to the client.

  • 47% drop in inbound tickets within 30 days
  • 3.2s average response time (down from 4h)
  • $14k/yr saved on support seat cost
CASE 02 · LEAD GEN

1,200 qualified leads in 60 days

Designed a multi-channel outbound engine for a B2B consultancy. Apollo enrichment → Instantly sequences → n8n reply handler. Booked 23 discovery calls in week one.

  • 1,240 leads delivered, ICP-matched
  • 9.4% reply rate (industry avg ~2%)
  • 23 discovery calls booked in week 1
CASE 03 · AUTOMATION

Reporting went from 6 hours to 20 minutes

Replaced a manual spreadsheet workflow for a DTC brand. n8n orchestrator pulling from Shopify, Meta Ads, Klaviyo → unified Looker dashboard. Weekly client report now self-emails.

  • 6h → 20m weekly reporting time
  • 14 data sources unified
  • $0 ongoing tooling cost (open-source stack)

ABOUT

Fractional CMO who ships the work, not the slides.

I'm Biswajit — a marketing operations leader with 11+ years building revenue pipelines for B2B SaaS, e-commerce, and agencies across the US, UK, and APAC.

My edge: I write the code, build the automations, and configure the tools. No middlemen, no offshore layers, no "let me check with the team." You get a builder, not a coordinator.

  • 11+ years in growth, ops, and AI automation
  • Top-Rated on Upwork with 98% Job Success
  • Native English, IST timezone, async-first
  • Full IP and data ownership transferred to you
Biswajit Pradhan
Biswajit Pradhan · Fractional CMO

HOW I WORK

Four principles every engagement runs on

Not a process deck. The way I actually run every project, from a $2k chatbot to a $25k automation overhaul.

PRINCIPLE 01

You own everything

Code, credentials, prompts, data, automations — all transferred to you on the final milestone. No vendor lock-in, no proprietary black boxes.

PRINCIPLE 02

Fixed price, fixed scope

One number, written milestones, no hourly ambiguity. You always know what you're paying for and when it ships.

PRINCIPLE 03

Demo every Friday

I work in 1-week sprints and send a Loom walkthrough every Friday. You see progress, not promises.

PRINCIPLE 04

30 days of free fixes

After handoff, you get 30 days of free bug-fix support. Anything I built that breaks, I fix — no questions, no invoices.

TOOLS I SHIP WITH

Production stack, not slideware

The exact tools I reach for on every engagement. No mystery SaaS, no proprietary lock-in.

  • OpenAI GPT-4o
  • Anthropic Claude
  • LangChain
  • Pinecone
  • n8n
  • Make
  • Zapier
  • Apollo.io
  • Instantly.ai
  • Notion API
  • HubSpot
  • Shopify
  • Webhook
  • Postgres
  • Vercel
  • Cloudflare

PROCESS

From first message to shipped system

No surprises. Every milestone is a fixed deliverable, scoped before the contract starts.

  1. 01

    Discovery call

    15 minutes on Upwork. We map the bottleneck, the stack, and what 'done' looks like. You get a clear yes/no on fit.

  2. 02

    Fixed-price proposal

    Within 24h you get a written scope, milestones, and one number. No hourly ambiguity, no scope creep.

  3. 03

    Build & demo

    I work in 1-week sprints with a Loom demo every Friday. You see progress, not promises.

  4. 04

    Handoff & ownership

    Code, credentials, docs, Loom walkthroughs — all transferred. You own everything. 30 days of free bug-fix support.

FAQ

Common questions before you hire

What types of projects do you take on Upwork?

Mostly AI chatbots, lead-gen systems, and end-to-end marketing automation. I work with B2B SaaS, e-commerce, agencies and consultancies. Engagement size: $2k–$25k fixed-price, or $75–$125/hr for ongoing retainers.

What's your typical turnaround?

A landing chatbot with RAG ships in 5–7 days. A multi-channel lead-gen engine in 2–3 weeks. A full marketing-automation overhaul is usually 4–6 weeks. All milestones and deadlines are baked into the Upwork contract.

Do I own the code and the data?

Always. 100% IP and data ownership transfers to you on the final milestone. No vendor lock-in, no proprietary black boxes. You'll get the repo, credentials, and a Loom walkthrough.

What if I just need a quick consultation?

Book a 30-minute async audit — I review your current setup, send a Loom with three concrete improvements, and a written action plan. Starts at $250. Great way to test the waters before a full engagement.

Can you sign an NDA before we talk details?

Yes. Send your NDA as the first message on Upwork, I'll e-sign within 24 hours, then we can get into specifics. I've signed NDAs with Series A startups, public companies, and a couple of FAANG-adjacent teams.

READY WHEN YOU ARE

Hire me on Upwork

Send a quick brief on Upwork — I'll respond within 1 hour during business hours (IST) and we can scope your engagement on a 15-minute call.

Replies usually within 1 hour · NDA-friendly · 100% IP transfer on delivery